IT Company:
Jigsaw School Apps

Based in:
Staffordshire, United Kingdom

Founding date:
January, 2013



Business/Sales Contact:

Development/Technical Contact:

Press Contact:



20 Oak Mount Road
United Kingdom

0800 999 7500
+44 1782 305504

St Joseph's Catholic Primary School - Case Study


St Joseph’s Catholic Primary School serves a wide catchment area in Waltham Cross, Hertfordshire. It is a successful one form entry school with consistently high standards and a consistently high number of pupils on roll. The proportion of pupils from minority ethnic backgrounds is significantly above average and is steadily increasing each year, with the proportion learning English as an additional language also being higher than average. St. Joseph’s currently has 261 children on roll, with approximately a third of the pupils being of ‘White British’ heritage, with other pupils from each of 13 ethnic backgrounds. A relatively high proportion of pupils (approximately 20%) are at an early stage of learning English. The majority of pupils (136/211) have English as a first language, with 18 other languages spoken as a first language, the majority of these being Polish (34/261 – 13%).

The Problem

Due to our changing demographic we care finding it very difficult to communicate with certain groups of parents due to language difficulties. Whilst these families are very supportive, it can sometimes be difficult to communicate as effectively as we would like on a regular basis. Our school website is constantly updated and ParentMail is used but many parents find it difficult to access the information due to a language barrier.

What We Did

On visiting the BETT show last year, I was discussing with Darren how effective our App was in providing parents with updates concerning various events taking place in school on a daily basis. I had received many very positive comments concerning the functionality of the App and the instant access to information ‘on the go’. Darren then informed me that they were currently working on a ‘translation tool’ which would translate all messages/updates into a wide variety of languages. We subsequently bought the translation tool and have been using it for the last 12 months with messages being translated into 17 different languages.

Benefits and Results

Parents of all nationalities are now able to access all news/calendar updates in their preferred language and we have received excellent feedback from parents who have limited English commenting on how easy it is to use the App and also, of course,  the benefits of the translation tool.


We now realise that our App is the prime communication tool for those parents who have limited English. Through ensuring that the App is constantly updated with news/calendar reminders, we are confident that the vast majority of parents are able to access the required information.

Many thanks to Jigsaw for creating such a user-friendly and highly functional App!!


For more information:
Freephone: 0800 999 7500
Email: info@jigsawschoolapps.com
Download the press kit at: www.jigsawschoolapps.com/presskit